Privacy Policy
Effective Date: 7 August 2026
Introduction
Monsie (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or tutoring services.
Who We Are
Monsie is a private tutoring service providing personalised educational support to students through online and face-to-face tuition.
If you have any questions regarding this Privacy Policy, please contact us at:
Email: admin@monsie.co.uk
Information We Collect
We may collect the following information:
Personal Information
- Parent or guardian’s name
- Student’s name
- Email address
- Telephone number
- Home address (where applicable)
- School year
- Educational needs and learning goals
- Emergency contact details (if required)
Website Information
When you visit our website we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies
How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange consultations
- Deliver tutoring services
- Create personalised learning plans
- Monitor student progress
- Communicate with parents and students
- Process payments
- Improve our services
- Meet our legal obligations
We will never sell your personal information.
Legal Basis for Processing
We process your information under the UK GDPR using one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interests
Sharing Your Information
We only share information where necessary, including with:
- Payment providers
- Video conferencing providers (such as Microsoft Teams or Zoom)
- Website hosting providers
- Professional advisers where required by law
We do not sell or rent personal information to third parties.
Sharing Your Information
We do not sell or rent your personal information.
Your information may only be shared with:
- Trusted service providers who help operate our business
- Professional advisers where necessary
- Legal or regulatory authorities when required by law
All third parties are expected to keep your information secure and confidential.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure or misuse.
Data Retention
We retain personal information only for as long as necessary to provide our services and meet legal, accounting or safeguarding requirements.
Your Rights
Under the UK GDPR you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the email above.
Cookies
Our website may use cookies to improve your browsing experience and analyse website performance.
You can disable cookies through your browser settings.
Children's Privacy
As our services are provided to children, we collect information from parents or legal guardians where appropriate.
We do not knowingly collect information directly from children without parental involvement where this is required by law.
Changes to this Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact
For any privacy-related questions please contact:
Email: admin@monsie.co.uk